It's been almost 6 weeks since the start of the COVID-19, when we started offering free video consultations for patients unable to access a dentist.
We did this because we wanted to help in any way we could during a time of national crisis, primarily to keep patients safe, and out of A&E unless absolutely needed.
Since then, we've seen over 500 patients from all over the UK, completely free of charge, 7 days a week. We've received no funding from any public or private bodies.
We've had wonderful feedback, and are pleased to have been able to help hundreds of patients access dental support during a time of great uncertainty with our amazing team of volunteer dentists.
Since the start of the lockdown, the UK's Chief Dental Officer has clarified that all NHS practices should provide telephone triage to all of their patients during working hours.This means our team of volunteer dentists will no longer be able to provide this free consultation service in addition to their high NHS workload.
Patients in need of urgent dental care should therefore contact their regular practice, who should have dentists on call during normal working hours to see them.We want to thank our volunteer teams, from the tech team, to the admin staff and our volunteer dentists, for all of their hard work, as well as our patients, for their lovely feedback and kind words.
For patients who have been seen by 32 Stories in the past, and who need to speak to their dentist, please contact [email protected], and we'll arrange a follow up consultation if needed.
For those who are looking for urgent dental support, please contact your regular dentist or NHS 111.
We will be shifting our service to support several NHS practices with video consultations in the East of England, so you may see a friendly face if you live there!
'The service is amazing, I was so grateful that someone was able to help me with my severe toothache so quickly in these very difficult times. I thank you all'
'Highly recommend this service. Very helpful over the phone and and the dentist was absolutely amazing. Thank you so much'
I was very relieved and greatly appreciative with the service and help offered by 32 stories, in particular with all the constraints that are in place due to coronavirus. Thanking you very much indeed!'
Orla de Bank